Shipping policy

FREE UK Shipping for all orders

Just £10 extra to EU and £15 USA and Rest of the World 

Why Shopping with Us Makes a Difference!

Gymate is a UK designer brand with a mission. As a rising UK designer label, we're more than just fashion; we actively run a charity promoting fitness and mental well-being among young people. With each purchase, you're not just buying; you're making a difference. Be part of our journey towards positive change

 

You can expect your package to arrive in 5-7 working days [please allow up 7-10 days]

All orders are actioned between Monday and Friday and your order will be processed within 3 business days. Within 5 working days your order will be shipped. You will receive an email confirming your orders dispatch and your goods will be delivered within 48 hours by Royal Mail. Please note that we don't ship on weekends.

Gymate-Pro uses Royal Mail 48 hours tracked for all its FREE Shipping UK delivery.

Estimated delivery times are to be used as a guide only. We are not responsible for any delays.

 

WORLDWIDE SHIPPING

We aim to deliver your order in 10-14 Working Days Through Tracked International Delivery

Please note that customs duties or taxes outside of the UK may apply. Buyers are responsible for checking local duties and any additional charges

 

CAN I CANCEL/ AMEND MY ORDER?  


Once your order is placed it is immediately sent to our UK clothing distributor and placed in our production queue and we are unable to make any changes to your order once you have placed it, this includes the following:

  • Cancelling your order
  • Changing the item or size
  • Adding a discount code
  • Delivery/billing address
  • Adding items to your order
  • Shipping method

We suggest you contact us immediately if there is a change to the order and we will do our best to help.

If there is a change to delivery address, you can make a change with Royal Mail through the 'track and trace' feature.

Any orders which are undelivered will be returned to us by the courier. Any costs involved in the return of any undelivered orders may be charged to the customer and will be deducted from any refund due.