Shipping policy
FREE UK Shipping for all orders
Just £10 extra to EU / USA and Rest of the World
Why Shopping with Us Makes a Difference!
Gymate is a UK designer brand with a mission. As a rising UK designer label, we're more than just fashion; we actively run a charity promoting fitness and mental well-being among young people. With each purchase, you're not just buying; you're making a difference. Be part of our journey towards positive change
WORLDWIDE SHIPPING
We aim to deliver your order in 10-14 Working Days Through Tracked International Delivery
Please note that customs duties or taxes outside of the UK may apply. Buyers are responsible for checking local duties and any additional charges
UK SHIPPING
All orders are processed between Monday and Friday and your goods will be dispatched within 5 working days.
You will receive an email confirming your orders dispatch and your goods will be dispatched via 48 hours by Royal Mail Tracked Delivery. Please note that we don't ship on weekends.
Gymate-Pro uses Royal Mail 48 hours tracked for all its FREE UK Shipping
Estimated delivery times are to be used as a guide only. We are not responsible for any delays.
CAN I CANCEL MY ORDER?
We suggest you contact us immediately if there is a change to the order and we will do our best to help to find a resolution.
CAN I CHANGE MY ADDRESS?
If you need to make a change of delivery, simply email us at sales@gymate-pro.com quoting your order number and address and we will check with our distributors to ensure shipping has not yet been arranged. If your parcel has already been registered with Royal Mail we will be unable to change the address.
HOW IS DELIVERY MADE?
Once your parcel has been dispatched we will supply you with a Royal Mail tracking number where you can make minor changes with Royal Mail through the 'track and trace' feature to make alternative delivery and collection instructions.
Any orders left in a secure place will be photographed by Royal Mail and recorded online as proof of delivery. Any parcels returned to us by the courier may incur extra costs and charged to the customer and will be deducted from any refund due.